The Health Information Technology Revolution: The Role of Electronic Medical Records

The revolution in information technology is upon us. One area where these innovations can have a uniquely beneficial impact is in the healthcare sector. Countries around the world have been exploring its application in health, with the Nordic countries emerging as the field’s industrial leaders. Consequently, implementation of a coordinated health information technology system can also have a major impact in improving the health status of populations in developing countries.

One of the most effective types of health information technology is the electronic medical record. An electronic medical record (EMR) is defined in the 1997 Institute of Medicine report titled “The Computer-Based Patient Record: An Essential Technology for Health Care” as “a type of clinical information system, which is dedicated to collecting, storing, manipulating, and making available information important to the delivery of patient care.” The goal of these records is to store clinical data, rather than to keep track of financial or billing information [1].

The vast amount of clinical data stored by electronic medical records makes healthcare delivery more efficient and therefore contributes to a rising quality of medical care [2]. A survey showed that doctors seeing patients in outpatient settings had a difficult time finding relevant information about their patient in paper-based records 80% of the time [3]. With electronic medical records, finding data from a patient’s past visits becomes much easier and allows the entire process to be streamlined in a way that does not sacrifice quality of care.

Electronic medical records also allow patient information to be stored in a safe way. Paper records require ample room for storage and are susceptible to damage from flooding or fire. On the other hand, EMRs take up limited room in the healthcare facility and can be backed up on a remote server in case of any damage to the system. Advanced versions of these records can also provide services such as reminders about vaccines that patients need to be given that are dependent on their age or medical status. These systems can also reduce medical errors that arise from handwritten orders and offer alerts if incompatible drugs are being prescribed to a patient and improve quality of care overall [4]. EMRscan even generate reports about groups of patients in order to study health outcomes of specific populations [5].

These records also have financial benefits. Although there is a high upfront capital cost to implement this system, it will create greater financial gains than the initial implementation cost if utilized effectively. In developed countries, these records can generate savings of $86,400 per year for each health care provider during a five-year period [6]. Furthermore, increasing the use of electronic medical records as opposed to paper medical records will allow healthcare facilities to reallocate money that was previously earmarked for buying paper and filing cabinets towards more purposeful expenses, such as buying new equipment in order to improve patient care. Implementation of electronic medical records will likewise create new jobs and stimulate the economy because healthcare facilities will have to hire more information technology professionals to implement and troubleshoot this advanced technology.

There are skeptics who believe that implementing information technology in the field of healthcare is too costly and not worth the benefits that the technology provides; however, this technology has the ability to transform the way that healthcare is delivered across the globe. The core of any health information system is a network of electronic medical records that capture healthcare data about a population. To improve the quality of care, healthcare professionals require information about patient outcomes and histories over a wide range of patients. Currently, healthcare data for some countries is virtually nonexistent or extremely difficult to analyze because of inconsistencies in data collection methods. Electronic medical records allow for data to be collected in a systematic way by all healthcare professionals at all levels of care including hospitals, primary care clinics and community health clinics.

Easy access to this data is key to improving outcomes and efficiency, as well as lowering healthcare costs [7]. A few countries, including India, Haiti and Uganda, have started to test this technology and have seen promising results [8]. In developing countries specifically, one of the most compelling benefits of electronic medical records is the amount of data that they can store. These records allow governments as well as international and non-governmental organizations to conduct detailed, efficient and accurate health surveys across huge swaths of the world’s population [9]and collect data needed to effectively allocate their resources for combatting health inequalities and public health concerns [10]. This information can also be used by hospitals and other health care delivery centers in developing countries to apply for grants from international aid organizations in the short run, and in the long run can allow these organizations to evaluate the impact of the assistance [11]. On a smaller scale, data stored in electronic medical records helps healthcare facilities standardize their health care services and learn the best practice techniques from one another [12].

Even though use of electronic medical records can aid developing countries immensely by improving their population health outcomes, correct implementation of the system is the key to its success. Developing countries learn important lessons about implementing a national system of electronic medical records not only from the example of developed countries, but also from micro-level electronic medical records systems that have already been implemented in their own countries. A few important considerations to take into account when developing a health information technology system are levels of: national coordination for the system’s development, involvement of important stakeholders in that development, customization allowed at the local tier of the system, and interoperability once systems have been customized.

Regardless of whether or not countries are ready for this change in healthcare delivery, it is already starting to extend its reach across the globe. Countries in the inaugural stages of this revolution should understand the ideas that they need to take into account when designing these systems and why starting this process sooner rather than later is going to going to have major benefits in the long run.


  1. Open Clinical. “Electronic Medical Records.” Last modified October 12, 2005. Accessed on April 17, 2013.
  2. Freudenheim, Milt “The Ups and Downs of Electronic Medical Records.” New York Times, October 8, 2012.
  3. Rustagi Neeti, and Singh, Ritesh.“Electronic Medical Records: Time to Migrate?” Perspective Clinical Res, 3 (2012): 1-2.
  4. Hillestad, R. et al. “Can Electronic Medical Record Systems Transform Health Care? Potential Health Benefits, Savings and Costs.” Health Affairs 24, no. 5 (2005): 1105.
  5. Fraser, H. et al. “Implementing Electronic Medical Record Systems in Developing Countries,” Informatics in Primary Care 13 (2005): 84-85.
  6. These savings came from a reduction in drug expenditures, better utilization of radiology tests to diagnose patients, and decreased billing errors. Wang, S. et al. “A Cost-Benefit Analysis of Electronic Medical Records in Primary Care.” The American Journal of Medicine, 114 (2003): 397.
  7. Congress of the United States Congressional Budget Office. “Evidence on the Costs and Benefits of Health Information Technology.” (2008): 1.
  8. Fraser, H. et al. “Implementing Electronic Medical Record Systems in Developing Countries,” Informatics in Primary Care 13 (2005): 85-87.
  9. Klompas, M. et al. “Harnessing Electronic Health Records for Public Health Surveillance.” Online Journal of Health Informatics 3, no. 3 (2011): 3.
  10. Anantraman, V. et al. “Handheld Computers for Rural Healthcare, Experiences in a Large Scale Implementation.” Proceedings of the 2nd Development by Design Workshop (DYD02). (2002)
  11. Fraser, H. et al. “Implementing Electronic Medical Record Systems in Developing Countries,” Informatics in Primary Care 13 (2005): 84-85.
  12. Klompas, M. et al. “Harnessing Electronic Health Records for Public Health Surveillance.” Online Journal of Health Informatics 3, no. 3 (2011): 3.

Image Credit: “Healthcare Technology – LVN.” Lvncaliforniacom. (accessed January 5, 2014).

Trishla Jain is a junior at Georgetown University majoring in Science, Technology, and International Affairs with a concentration in Biotechnology and Global Health. Follow The Triple Helix Online on Twitter and join us on Facebook.